Enrollment Growth Leader

Cengage; Northern (KY); Hybrid; USD 67,000 - 107,000; Full time

Job summary

Cengage is seeking an Enrollment Manager to lead a team responsible for meeting enrollment and revenue objectives. The role focuses on mentoring staff, refining enrollment processes, and driving student conversions while ensuring a high-quality first contact experience.

The position emphasizes collaboration with department leaders to streamline cross-department workflows and build external partnerships where needed. Strong leadership and a track record in education sales are expected.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Ability to work beyond conventional business hours to complete assignments as required.

Responsibilities

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Get results in a collaborative and positive working environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Ensure the highest quality student experience from an individual’s first contact with the school through their initial enrollment.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Skills

Bachelor's degree

Consultative sales

Management experience

Inside sales

Technical savvy

Problem solving

After-hours availability

Education

Bachelor's degree or equivalent experience

Job description

Cengage is seeking an Enrollment Manager to lead a team responsible for meeting enrollment and revenue objectives. The role focuses on mentoring staff, refining enrollment processes, and driving student conversions while ensuring a high-quality first contact experience.

The position emphasizes collaboration with department leaders to streamline cross-department workflows and build external partnerships where needed. Strong leadership and a track record in education sales are expected.