Enrollment Director — Private School Admissions

Crossover; Malibu (CA); On-site; USD 149,000 - 201,000; Full time

Job summary

Alpha is hiring an on-site Director of Client Relations to own one campus's admissions journey end-to-end, from the first inquiry through onboarding. You will manage 20+ active families at multiple stages, conduct campus tours, shadow days, and information sessions, and deliver the final decision in person.

You will keep HubSpot and the SIS current, leveraging AI tools to prepare and summarize interactions, while reporting pipeline health to leadership weekly.

Qualifications

• 3+ years in a client-facing role where a family was the buyer (high-ticket)
• Experience owning an enrollment or client journey end-to-end
• CRM ownership with 7+ active relationships at once
• Experience using AI tools in client-facing workflows
• Clear, concise communication with executives and affluent clients

Responsibilities

• Own the enrollment journey for every prospective family from inquiry to onboarding.
• Manage 20+ active families at different stages and respond promptly to inquiries.
• Lead campus tours, open houses, info sessions, and shadow days to illustrate fit.
• Deliver admissions decisions personally and maintain accurate records in HubSpot/SIS.

Job description

Alpha is hiring an on-site Director of Client Relations to own one campus's admissions journey end-to-end, from the first inquiry through onboarding. You will manage 20+ active families at multiple stages, conduct campus tours, shadow days, and information sessions, and deliver the final decision in person.

You will keep HubSpot and the SIS current, leveraging AI tools to prepare and summarize interactions, while reporting pipeline health to leadership weekly.