Enrollment Director for Affluent Families

Crossover; Denver (CO); On-site; USD 180,000 - 220,000; Full time

Job summary

Alpha reimagines admissions by placing a single point of contact at one campus, guiding families from inquiry through day one. You will own the membership journey end-to-end and manage 20+ active families across stages with timely communications.

You will lead campus tours, info sessions, and shadow days, deliver admission decisions in person, and maintain HubSpot/SIS data. This role requires on-site work daily and strong client‑facing skills with high‑net‑worth families.

Qualifications

• 3+ years in a client-facing role where the buyer paid $25,000+ per client or $2,000+/month.
• You personally owned a client/admissions/enrollment journey from first inquiry to commitment.
• Managed 7+ client relationships at once in a CRM or tracking system.
• Told a prospective client not to buy/enroll/join because it wasn’t the right fit.
• Used AI tools in a client-facing workflow.
• Communicated concisely and professionally with executives/high-net-worth clients.
• Led polished in-person tours/meetings for affluent families or high-profile visitors.
• Built a multi-touch relationship over 30+ days with non-immediate enrollments.
• Owned enrollment/revenue targets for at least 12 months with explainable results.
• Built a demand channel and referral relationships with external organizations.
• Willing to work on-site daily and relocate within 60 days to selected markets.

Responsibilities

• Own campus membership journey from inquiry to onboarding, with needs assessment before presenting anything.
• Carry 20+ active families at once, respond to inquiries promptly, review applications daily.
• Lead campus tours, open houses, info sessions, and shadow days for families.
• Form admit/decline recommendations and deliver decisions personally.
• Keep HubSpot and SIS current; use AI tools for prep/summaries; report pipeline health weekly.

Skills

Client-facing experience

Owned enrollment journey

Managed 7+ client relationships

Decline when not a fit

Experience using AI tools

Clear professional communication

Led tours for affluent families

Multi-touch relationship building

Owned enrollment/revenue targets

Built demand channel & referrals

Willing to relocate within 60 days

Authorized to work in the US

Tools

HubSpot

SIS

AI tools (ChatGPT, Claude)

Job description

Alpha reimagines admissions by placing a single point of contact at one campus, guiding families from inquiry through day one. You will own the membership journey end-to-end and manage 20+ active families across stages with timely communications.

You will lead campus tours, info sessions, and shadow days, deliver admission decisions in person, and maintain HubSpot/SIS data. This role requires on-site work daily and strong client‑facing skills with high‑net‑worth families.