Director of Affluent Membership & Admissions

Crossover; Park City (UT); On-site; USD 105,000 - 175,000; Full time

Job summary

Alpha School is seeking a Director of Membership to own the entire family enrollment journey from inquiry through first day of school. You will manage 20+ active families across stages, conduct campus tours, and deliver admissions decisions in person, maintaining CRM/SIS data and utilizing AI tools for prep and summaries.

You’ll be on-site daily at one campus in Park City, UT, and coordinate with a market network across 11 cities.

Qualifications

• 3+ years in a client-facing role where the buyer was the family at high-value amounts.
• Owned client/admission/enrollment journey from inquiry to commitment.
• Managed 7+ client relationships in a CRM/database/tracking system.
• Told a prospective client not to buy or enroll when not a fit.
• Used AI tools in a client-facing workflow.
• Communicated concisely with executives and high-net-worth individuals.
• Led polished in-person tours, presentations, meetings for affluent families.
• Built multi-touch relationships over 30+ days with non-immediate enrollments.
• Owned enrollment/membership/revenue targets for 12+ months with demonstrable results.
• Built a demand channel and owned a referral relationship that sent paying clients.

Responsibilities

• Own the campus membership journey end-to-end from inquiry to onboarding.
• Carry 20+ active families at different stages and respond to inquiries promptly.
• Lead campus tours, open houses, info sessions, and shadow days for families.
• Form admit or decline recommendations and personally deliver decisions.
• Keep HubSpot and the SIS up-to-date; use AI tools for prep and summaries; report pipeline health weekly.

Skills

Client-facing

Enrollment ownership

Relationship mgmt

AI in workflow

Executive comms

In-person tours

HNW clients

Multi-touch outreach

Revenue target ownership

Referral networks

On-site

US work authorization

Tools

HubSpot

SIS

CRM

AI tools (ChatGPT/Claude)

Job description

Alpha School is seeking a Director of Membership to own the entire family enrollment journey from inquiry through first day of school. You will manage 20+ active families across stages, conduct campus tours, and deliver admissions decisions in person, maintaining CRM/SIS data and utilizing AI tools for prep and summaries.

You’ll be on-site daily at one campus in Park City, UT, and coordinate with a market network across 11 cities.