Enrollment Counselor: Guide Prospective Nursing Students

HCA Healthcare, Inc.; Cincinnati (OH); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Tuition discounts

401(k) Plan with company match

Job summary

Galen College of Nursing in Cincinnati, OH is seeking an Enrollment Counselor to guide prospective students through the admissions process, offering in-person and virtual appointments and campus tours. You will manage communications via phones, emails, and Galen systems, keeping detailed CRM records to support recruitment goals.

The role requires teamwork, strong communication, and a willingness to assist with open houses and campus events while ensuring FERPA compliance and data privacy.

Qualifications

• Bachelor’s Degree preferred. Equivalent experience in lieu of a degree will be considered.
• Experience working with Ellucian Recruit CRM or Colleague experience helpful, but not required.
• Excellent written and oral communication skills. Excellent customer service skills. Must be a team player by assisting and encouraging other Galen employees.
• Must be able to secure access to all Department of Education websites, including NSLDS, COD, CPS, etc.
• Working knowledge of Microsoft Office programs.
• Candidates should have no active student loan default history.
• Must be able to sit at a desk for eight hours at a time. Must be available to work flexible schedule to include some evenings and occasional weekends.

Responsibilities

• Provides both in-person and virtual admissions appointments and campus tours to prospective students.
• Communicate with prospective students through extensive use of phone calls, emails, text messages, and other Galen systems.
• Maintains continuous, detailed communication documentation in the student information system or CRM for prospective students throughout the enrollment process.
• Guides applicants through the enrollment steps including submitting the application, collecting documents, scheduling assessments, transferring credits, and arranging financial aid.
• Schedules enrollment appointments and meets with prospective students to discuss financial plans and complete enrollment documents.
• Participates in local college and career fairs and campus events, Open House, New Student Orientation, and other Galen activities.
• Maintains confidentiality of all prospective students and student information; adheres to FERPA and accreditation requirements.

Skills

Written and verbal communication

Customer service

Team player

Microsoft Office

Education

Bachelor's degree preferred

Tools

Ellucian Recruit CRM

Colleague

Job description

Galen College of Nursing in Cincinnati, OH is seeking an Enrollment Counselor to guide prospective students through the admissions process, offering in-person and virtual appointments and campus tours. You will manage communications via phones, emails, and Galen systems, keeping detailed CRM records to support recruitment goals.

The role requires teamwork, strong communication, and a willingness to assist with open houses and campus events while ensuring FERPA compliance and data privacy.