Client Success & Enrollment Specialist

Acumen LLC; Honolulu (HI); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Acumen LLC seeks an organized client enrollment specialist to support employers and employees through enrollment, education, and ongoing assistance. You will handle paperwork, data entry across several databases, and timely communications with clients, families, and coordinators.

The role emphasizes accurate record-keeping, regulatory compliance, and proactive outreach to grow existing programs through education and community engagement.

Qualifikationen

• At least one year of data entry experience.
• Able to work independently with limited supervision.
• Strong communication skills, both written and oral.
• Able to handle fluctuating inbound/outbound call volume.
• Proficient with Microsoft Word, Excel, PowerPoint and email.
• Ability to manage multiple applications simultaneously.

Aufgaben

• Support clients during enrollment and related processes.
• Process paperwork and manage electronic communications.
• Accurate data entry across multiple databases with high accuracy.
• Build and maintain relationships with clients and program contacts.
• Communicate program rules and implementation needs to stakeholders.
• Respond to client inquiries within contractual timeframes.
• Ensure compliance with state and federal guidelines.

Kenntnisse

Data entry

Customer service

Communication

Time management

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Internet

Email

PDF usage

Jobbeschreibung

Acumen LLC seeks an organized client enrollment specialist to support employers and employees through enrollment, education, and ongoing assistance. You will handle paperwork, data entry across several databases, and timely communications with clients, families, and coordinators.

The role emphasizes accurate record-keeping, regulatory compliance, and proactive outreach to grow existing programs through education and community engagement.