Engagement Manager II — Remote Gov Cloud & Innovation

Akamai Technologies, Inc.; Cambridge (MA); Hybrid; USD 120,000 - 215,000; Full time

Job summary

Akamai Technologies, Inc. is seeking an Engagement Manager II within the Government Services team to drive strategy and program management for US/Canada government clients. You will lead engagements, ensure desirable outcomes, and coordinate with cross-functional teams and remote staff to maximize value.

Responsibilities include building a strong project pipeline, educating customers on Akamai solutions, and delivering on customer targets while maintaining high satisfaction and growth.

Qualifications

• Strong communication and relationship-building skills.
• Experience managing customer-facing projects.
• Ability to work with cross-functional teams and remote colleagues.

Responsibilities

• Strategize to establish key relationships and manage a project pipeline.
• Partner with pre-sales to educate customers on Akamai services and recommended solutions.
• Maximize customer satisfaction, retention, and growth based on customer needs.

Skills

Communication

Relationship building

Project management

Job description

Akamai Technologies, Inc. is seeking an Engagement Manager II within the Government Services team to drive strategy and program management for US/Canada government clients. You will lead engagements, ensure desirable outcomes, and coordinate with cross-functional teams and remote staff to maximize value.

Responsibilities include building a strong project pipeline, educating customers on Akamai solutions, and delivering on customer targets while maintaining high satisfaction and growth.