Engagement Manager II — Government Cloud Strategy Lead

Akamai Technologies, Inc.; Nashville (TN); Hybrid; USD 120,000 - 215,000; Full time

Benefits offered by this job

FlexBase program

Healthcare

401K saving plan

Paid time off (PTO)

Sick time

Parental leave

Employee assistance program

Job summary

Akamai Technologies, Inc. is seeking an Engagement Manager II for its Government Services team in the United States.

You will help government customers across Civilian, DOD, State/Local, and Education sectors optimize cloud strategies and drive outcomes from pre-sales through service delivery. You will build trusted relationships, manage projects end-to-end, and lead cross-functional teams to deliver maximum value from Akamai solutions while navigating government clearance requirements and

Qualifications

• Citizenship in the US is required.
• Ability to obtain and retain a government clearance.
• Demonstrated consulting process understanding to drive customer success.
• Experience delivering technical customer projects.
• Understanding of network technologies, web performance, and security.

Responsibilities

• Strategize to establish key relationships and maintain a project pipeline.
• Partner with pre-sales to educate customers on Akamai services.
• Maximize customer satisfaction, retention and growth based on needs.
• Be the central point of contact for the customer and cross-functional teams.
• Own program management and be a trusted advisor to maximize value.

Skills

Relationship building

Pre-sales

Customer success

Cross-functional teamwork

Program management

Trusted advisor

Job description

Akamai Technologies, Inc. is seeking an Engagement Manager II for its Government Services team in the United States.

You will help government customers across Civilian, DOD, State/Local, and Education sectors optimize cloud strategies and drive outcomes from pre-sales through service delivery. You will build trusted relationships, manage projects end-to-end, and lead cross-functional teams to deliver maximum value from Akamai solutions while navigating government clearance requirements and