Engagement Manager: Cloud & Security Solutions

Akamai Technologies, Inc.; Lincoln (NE); Teletrabalho; USD 120 000 - 215 000; Tempo integral

Resumo da oferta

Akamai Technologies, Inc. is seeking an Engagement Manager II to lead customer success initiatives for major commerce, transportation, and manufacturing clients.

You’ll partner with sales, manage programs, and mentor a cross-functional team to deliver outcomes using Akamai's web performance, cloud, and security solutions. You will own account strategy, build a strong advisory relationship, and guide adoption decisions, leveraging DevOps and core internet technologies.

Qualificações

• 5 years of experience in a customer-facing role.
• Bachelor's in Computer Science, MIS, Engineering, or equivalent.
• Experience leading large technical programs.

Responsabilidades

• Own customer success and advise on outcomes using Akamai solutions.
• Research and assess trends to guide architecture and adoption decisions.
• Architect and manage web performance, cloud, and security solutions.
• Define account strategy, relationships, and project pipeline.
• Lead and mentor cross-functional teams.
• Collaborate with sales and pre-sales to expand services.

Conhecimentos

Customer success

Program management

Technical acumen

Pre-sales collaboration

Thought leadership

Formação académica

Bachelor's degree in CS/MIS/Engineering

Ferramentas

DNS

TLS

HTTP

Descrição da oferta de emprego

Akamai Technologies, Inc. is seeking an Engagement Manager II to lead customer success initiatives for major commerce, transportation, and manufacturing clients.

You’ll partner with sales, manage programs, and mentor a cross-functional team to deliver outcomes using Akamai's web performance, cloud, and security solutions. You will own account strategy, build a strong advisory relationship, and guide adoption decisions, leveraging DevOps and core internet technologies.