Energy & Utilities Client Success Lead

EnergyHub; Oregon; Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

401k match

Casual environment

Flexible schedule

Fridge & pantry

Citi Bike membership

Gym subsidy

Parental leave

Education assistance

Job summary

EnergyHub is seeking a Client Success Manager in the United States to own client relationships from launch through renewal. You will coordinate with Sales, Product, Engineering and Marketing to maintain account health and drive client outcomes.

The role requires excellent communication, strong project management and the ability to translate data into actionable insights for utilities and device partners.

Qualifications

• Experience in or with renewable energy, utilities, grid services or related industries preferred.
• Excellent communication skills to describe complex topics clearly.
• Demonstrated success working directly with clients.
• Project management experience with multitasking and risk assessment.

Responsibilities

• Be a Client Success advocate: manage programs with device partners, clients and internal teams.
• Be a trusted advisor to help clients achieve goals and renewals; balance internal and client priorities.

Skills

Client management

Communication

Project management

Data analysis

Education

BS or BA degree

Tools

CRM software

Job description

EnergyHub is seeking a Client Success Manager in the United States to own client relationships from launch through renewal. You will coordinate with Sales, Product, Engineering and Marketing to maintain account health and drive client outcomes.

The role requires excellent communication, strong project management and the ability to translate data into actionable insights for utilities and device partners.