Client Success Manager, Utilities & EnergyTech

EnergyHub; Chicago (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical coverage for employees

401(k) with employer match

Casual environment

Flexible schedule

Citi Bike membership

Gym subsidy

Parental leave

Education assistance

Job summary

EnergyHub is seeking a Client Success Manager in Chicago to own client relationships and programs across utilities and connected devices. You will drive launches, maintain health, and partner with sales, product, engineering, and marketing to deliver value and renewals.

The ideal candidate has 3–5 years in technology services or customer success, a BS/BA, and strong communication with data-driven storytelling.

Qualifications

• Experience in technology services or customer success, ideally SaaS or enterprise software.
• Strong communication skills and ability to explain complex topics clearly.
• Proven ability to manage multiple projects and priorities.

Responsibilities

• Own end-to-end client relationships and programs.
• Partner with Sales for renewals and expansions.
• Communicate results and insights to clients and internal teams.
• Develop expertise in demand management, DERs, and program design.

Skills

Client relationship

Communication

Project management

Analytical thinking

Education

BS/BA degree

Tools

Spreadsheet skills

Job description

EnergyHub is seeking a Client Success Manager in Chicago to own client relationships and programs across utilities and connected devices. You will drive launches, maintain health, and partner with sales, product, engineering, and marketing to deliver value and renewals.

The ideal candidate has 3–5 years in technology services or customer success, a BS/BA, and strong communication with data-driven storytelling.