Client Success Team Lead - Utilities & Energy SaaS

EnergyHub; New York (NY); On-site; USD 135,000 - 160,000; Full time

Benefits offered by this job

401(k) with employer match

100% paid medical for employees

Flexible schedule

Free Citi Bike membership

Gym subsidy

Paid parental leave

Education assistance

Job summary

EnergyHub is seeking a Team Lead - Client Success in the United States. You will own the Northeast region's client relationships, drive ARR, and lead a team to deliver successful program launches with device partners, utilities, and internal teams.

The role requires 7–10 years in technology services or SaaS, strong communication, and the ability to multitask in a cross-functional environment. Travel about 25% is expected.

Qualifications

• Experience working with renewable energy, utilities, grid services or adjacent sectors.
• Proven ability to manage client programs and drive revenue growth.
• Strong communication, leadership, and strategic planning skills.

Responsibilities

• Own regional client success, drive ARR and revenue, and manage P&L for the Northeast.
• Lead cross-functional initiatives, coach team members, and drive continuous improvement.
• Oversee program launches with partners and internal teams; track renewals and upsells.

Skills

Renewable energy experience

Excellent communication

Portfolio client management

Project management

Analytical mindset

Client relationship building

Cross-functional collaboration

Travel readiness

Education

BS or BA degree

Job description

EnergyHub is seeking a Team Lead - Client Success in the United States. You will own the Northeast region's client relationships, drive ARR, and lead a team to deliver successful program launches with device partners, utilities, and internal teams.

The role requires 7–10 years in technology services or SaaS, strong communication, and the ability to multitask in a cross-functional environment. Travel about 25% is expected.