Energy Programs Outreach Associate I — Growth & Impact

Franklin Energy; Sumter (SC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid time off

Paid holidays

Job summary

Franklin Energy, Sumter, SC, seeks an Outreach Coordinator to develop and manage outreach functions for new and legacy programs. You will coordinate with program stakeholders, implement sales processes, and drive energy-saving targets through contractor engagement and proactive communications.

You will recruit and train contractors, present program benefits, track progress, and prepare weekly reports while collaborating with a fast-paced team to expand program impact and customer reach in the

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 1–2 years of experience in electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation is preferred.
• Previous customer service experience required.

Responsibilities

• Apply fundamental sales processes, procedures, methods and techniques.
• Make outbound calls to new and existing customers to meet energy saving targets.
• Developing and presenting program presentations to spur project activity.
• Respond to customer and Trade Ally inquiries to move projects toward completion.
• Recruit, train, educate and cultivate relationships with contractors and customers to encourage program participation.
• Maintain knowledge of program Best Practices and offerings and how they benefit customers.
• Prepare weekly and monthly project activity reports and track progress toward goals.

Skills

Results oriented

Team collaboration

Customer service

Communication skills

Detail-oriented

Prioritize workload

Data entry

Data analysis

Problem solving

Reliable transportation

Education

Bachelor’s degree or equivalent

Technical school degree

Tools

Microsoft Office

Job description

Franklin Energy, Sumter, SC, seeks an Outreach Coordinator to develop and manage outreach functions for new and legacy programs. You will coordinate with program stakeholders, implement sales processes, and drive energy-saving targets through contractor engagement and proactive communications.

You will recruit and train contractors, present program benefits, track progress, and prepare weekly reports while collaborating with a fast-paced team to expand program impact and customer reach in the