Energy Customer Success Manager - Onboarding & Retention

Glen Jasper Inc.; Houston (TX); Presencial; USD 120.000 - 137.000; Jornada completa

Descripción de la vacante

Glen Jasper Inc. in Houston, TX is seeking a Customer Success Manager to ensure client satisfaction and drive retention within a dynamic energy team.

You will oversee onboarding, provide training and ongoing support, and collaborate with sales and support for seamless client interactions. Requirements include a bachelor’s degree in a related field and 3–5 years in customer success, with strong communication and problem‑solving skills.

Formación

• Bachelor’s degree in a related field is required.
• 3–5 years of customer success experience is required.
• Strong communication and interpersonal skills are essential.
• Detail-oriented with good problem-solving abilities.

Responsabilidades

• Oversee client onboarding, provide training and support, and monitor client satisfaction.
• Collaborate with sales and support teams to ensure seamless client interactions.
• Drive retention and contribute to achieving team goals.

Conocimientos

3-5 years of customer success

Strong communication

Interpersonal skills

Problem-solving

Detail-oriented

Git familiarity

Educación

Bachelor's degree in related field

Herramientas

Git

Descripción del empleo

Glen Jasper Inc. in Houston, TX is seeking a Customer Success Manager to ensure client satisfaction and drive retention within a dynamic energy team.

You will oversee onboarding, provide training and ongoing support, and collaborate with sales and support for seamless client interactions. Requirements include a bachelor’s degree in a related field and 3–5 years in customer success, with strong communication and problem‑solving skills.