Field Customer Success Specialist: Retention & Growth

Senergy Petroleum Llc; Melody Hills (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Opportunities for professional growth

Collaborative work environment

Job summary

Senergy Petroleum Llc in Fort Worth, TX, is seeking an Account Manager to nurture existing client relationships, drive retention, and identify growth within current accounts. You will be the primary contact for service and product needs, coordinating with internal teams to deliver exceptional service.

The role emphasizes on-site client visits, contract renewals, and collaboration with sales, marketing, and product teams to tailor solutions.

Qualifications

• High School education minimum.
• Bachelor's degree preferred in Business Administration, Sales & Marketing, or related field.

Responsibilities

• Serve as the primary contact for an assigned portfolio of existing customers.
• Proactively manage customer relationships to ensure satisfaction, loyalty, and long-term retention.
• Conduct regular on-site visits and account reviews to assess needs and address issues.
• Coordinate with internal teams (operations, logistics, billing, technical support) to ensure timely delivery of products/services.
• Identify and pursue opportunities for additional products, services, or programs within current accounts.

Skills

Communication

Organization

Multitasking

Sales data

Education

Bachelor's degree in Business Administration, Sales & Marketing, or related field

Tools

CRM systems

Microsoft Excel

Order processing software

Job description

Senergy Petroleum Llc in Fort Worth, TX, is seeking an Account Manager to nurture existing client relationships, drive retention, and identify growth within current accounts. You will be the primary contact for service and product needs, coordinating with internal teams to deliver exceptional service.

The role emphasizes on-site client visits, contract renewals, and collaboration with sales, marketing, and product teams to tailor solutions.