Energy Customer Care Pro (On-Site)

MCI Careers; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Job summary

MCI Careers in Wichita, Kansas is looking for an Energy Customer Care Representative to handle customer inquiries and sales calls. This role requires excellent communication skills and the ability to work effectively in a team environment.

The ideal candidate will have a high school diploma, experience in customer service, and the dedication to thrive in a dynamic work setting. Full-time employees can expect competitive compensation with various benefits, including paid time off and health benefits.

Qualifications

• Must be 18 years of age or older.
• Fluent in reading and speaking English.
• Reliable with good attendance.

Responsibilities

• Handle inbound and outbound calls for customer service.
• Assist with sales and customer inquiries.
• Document customer interactions accurately.

Skills

Customer service orientation

Data-entry proficiency

Excellent communication skills

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows PC applications

Job description

MCI Careers in Wichita, Kansas is looking for an Energy Customer Care Representative to handle customer inquiries and sales calls. This role requires excellent communication skills and the ability to work effectively in a team environment.

The ideal candidate will have a high school diploma, experience in customer service, and the dedication to thrive in a dynamic work setting. Full-time employees can expect competitive compensation with various benefits, including paid time off and health benefits.