Endzone & Loyalty Team Captain — Lead & Elevate Athletes

DICK'S Sporting Goods, Inc.; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods in Raleigh, NC seeks a Team Captain - Endzone & Loyalty to lead the athlete experience at the front lines. You will coach teammates, drive engagement in loyalty programs, and deliver fast, friendly checkout experiences while building lasting athlete relationships.

Responsibilities include developing schedules, guiding direct reports, and ensuring adherence to policies, safety standards, and store goals.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail experience.
• Experience in customer service.
• People leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing knowledgeable product guidance.
• Lead and coach teammates, manage scheduling, and contribute to store priorities and plans.
• Ensure adherence to safety, loss prevention, and operating procedures.

Skills

Customer-facing

Retail experience

Team leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Raleigh, NC seeks a Team Captain - Endzone & Loyalty to lead the athlete experience at the front lines. You will coach teammates, drive engagement in loyalty programs, and deliver fast, friendly checkout experiences while building lasting athlete relationships.

Responsibilities include developing schedules, guiding direct reports, and ensuring adherence to policies, safety standards, and store goals.