Endzone & Loyalty Team Captain

DICK'S Sporting Goods, Inc.; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Team Captain - Endzone & Loyalty to lead the athlete experience on the store floor. You will coach teammates, drive loyalty participation, and deliver fast, friendly checkout while building strong relationships with customers.

The role requires 1–3 years of retail or customer-facing experience, with leadership experience preferred. You will help plan staffing, execute store initiatives, and uphold safety and merchandising standards to win with athletes

Qualifications

• Requires high school diploma or equivalent.
• 1-3 years of experience.
• Leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences with product information.
• Uphold merchandising and presentation standards.
• Promote loyalty programs and services.
• Lead and supervise teammates, scheduling and training.
• Ensure safety, policies and payroll alignment.

Skills

Retail experience

Customer service

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Team Captain - Endzone & Loyalty to lead the athlete experience on the store floor. You will coach teammates, drive loyalty participation, and deliver fast, friendly checkout while building strong relationships with customers.

The role requires 1–3 years of retail or customer-facing experience, with leadership experience preferred. You will help plan staffing, execute store initiatives, and uphold safety and merchandising standards to win with athletes