Endpoint Solutions Success Engineer

HP; Palo Alto (CA); Vor Ort; USD 83.000 - 128.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave

Paid holidays

Paid vacation

Sick leave

Zusammenfassung

HP's Digital Solutions team is seeking a US-based post-sales Technical Customer Success Specialist to help customers implement HP’s software solutions with a focus on DEX and endpoint security. You will work with Windows endpoints, Azure, Intune, and service delivery to ensure customer success.

Travel up to 25% is required; this is a full-time role. HP offers a comprehensive benefits package including health, dental, vision, and disability coverage, with a pay range of $83,000 to $127,800 USD

Qualifikationen

• Bachelor’s degree in Computer Engineering, Systems Engineering, or equivalent experience.
• 5+ years of experience in developing, implementing, managing, and sustaining Enterprise IT systems.
• Experience with Windows endpoint operating systems and endpoint management.
• Experience with service delivery involving endpoint solutions.
• Endpoint solution architecture and management.
• Customer-facing roles supporting software-based services and customer success.
• Building and maintaining relationships across multiple organizational levels.
• Experience with software deployment tools and technologies (e.g., SCCM, Intune, PowerShell).
• Deploying, troubleshooting, and updating endpoint software.
• Managing stakeholder relationships within customer environments.

Aufgaben

• Help customers implement HP’s software solutions with focus on DEX and endpoint security.
• Leverage data to deliver actionable insights to demonstrate value of HP’s Digital Solutions.
• Collaborate across organization to ensure successful delivery and customer success.

Kenntnisse

Enterprise IT systems

Windows endpoints

Service delivery

Endpoint architecture

Customer-facing roles

Relationship building

Deployment tools

Endpoint troubleshooting

Stakeholder management

Ausbildung

Bachelor’s degree in Computer Engineering or Systems Engineering

Tools

SCCM

Intune

PowerShell

Jobbeschreibung

HP's Digital Solutions team is seeking a US-based post-sales Technical Customer Success Specialist to help customers implement HP’s software solutions with a focus on DEX and endpoint security. You will work with Windows endpoints, Azure, Intune, and service delivery to ensure customer success.

Travel up to 25% is required; this is a full-time role. HP offers a comprehensive benefits package including health, dental, vision, and disability coverage, with a pay range of $83,000 to $127,800 USD