Endpoint IT Technician – Windows & Mac, Field

VieMed; Lafayette (LA); On-site; USD 38,000 - 48,000; Full time

Job summary

VieMed in Lafayette, LA is seeking an entry-level IT specialist to support our hardware and software environment. The role covers provisioning, inventory, and basic troubleshooting in a field-based, office setting, with a focus on PHI safeguards and HIPAA compliance.

You will handle OS updates through Microsoft Intune, coordinate with vendors, and assist with Tier I Service Desk tasks, ensuring reliable IT services for staff while maintaining asset records and responding to requests during

Qualifications

• Entry-level IT professional with foundational hardware/software knowledge.
• Experience supporting Windows 11 and macOS.
• Strong interpersonal and customer-service skills.
• Knowledge of PHI handling policies is a plus.
• High school diploma or equivalent.

Responsibilities

• Provision and lifecycle management of hardware and software.
• Distribute OS updates, drivers and patches via Intune.
• Fulfill requests for hardware, software and office supplies.
• Coordinate with vendors on pricing, availability and delivery times.
• Assist Tier I Service Desk troubleshooting.
• Maintain hardware asset inventory database accuracy.

Skills

Hardware support

Software support

Networking basics

Windows 11 support

Mac OS support

Education

High school diploma

Tools

Microsoft Intune

Job description

VieMed in Lafayette, LA is seeking an entry-level IT specialist to support our hardware and software environment. The role covers provisioning, inventory, and basic troubleshooting in a field-based, office setting, with a focus on PHI safeguards and HIPAA compliance.

You will handle OS updates through Microsoft Intune, coordinate with vendors, and assist with Tier I Service Desk tasks, ensuring reliable IT services for staff while maintaining asset records and responding to requests during