Endocrinology Patient Services Specialist

Northwestern Memorial Healthcare; Crystal Lake (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Northwestern Medicine seeks a Patient Services Representative in the Endocrinology clinic. You will greet patients, register and verify insurance, collect co-pays, and coordinate scheduling to ensure smooth daily operations.

This full-time day-shift position emphasizes accurate data entry, patient liaison, and adherence to confidentiality and compliance standards within a busy medical office.

Qualifications

• 0–2 years of experience in a customer service position.
• 1–3 years of physician office experience preferred.
• Working knowledge of medical terminology.

Responsibilities

• Greets patients as they enter the office and handles registration, insurance verification, and co-pays.
• Answers phone calls and schedules appointments.
• Directs and documents patient calls; coordinates scheduling of outside testing.

Skills

Customer service

Medical terminology

Education

High school diploma or GED

Job description

Northwestern Medicine seeks a Patient Services Representative in the Endocrinology clinic. You will greet patients, register and verify insurance, collect co-pays, and coordinate scheduling to ensure smooth daily operations.

This full-time day-shift position emphasizes accurate data entry, patient liaison, and adherence to confidentiality and compliance standards within a busy medical office.