End-User IT Support Technician (Onsite & Phone)

U.S. Department of Veterans Affairs; Ozark (AR); On-site; USD 55,000 - 85,000; Full time

Job summary

U.S. Department of Veterans Affairs in the Continental End User Operations, Office of Information and Technology (OI&T) is seeking an IT Specialist. The role performs a mix of phone support, desk-side technical support, and bench-top diagnosis and repair to resolve software and hardware problems for users.

Work follows established policies and procedures to deliver timely, effective solutions and maintain high service levels across diverse user environments within the department.

Job description

U.S. Department of Veterans Affairs in the Continental End User Operations, Office of Information and Technology (OI&T) is seeking an IT Specialist. The role performs a mix of phone support, desk-side technical support, and bench-top diagnosis and repair to resolve software and hardware problems for users.

Work follows established policies and procedures to deliver timely, effective solutions and maintain high service levels across diverse user environments within the department.