End User IT Support Technician – Onsite Caregiver Focus
Providence Health & Services
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Job summary
Providence Shared Services, part of Enterprise Information Services in Covenant Medical Center, Lubbock, TX, is seeking an End User Support Technician. The role focuses on resolving caregiver IT issues, fulfilling IT service requests, and supporting technical project deployments on-site in a fast-paced environment.
Requirements include 2 years of technical support experience or related certification, and familiarity with knowledge management tools.
Qualifications
- 2 years' experience in technical support or at least one current certification in technology related field.
- Experience using Knowledge management tools.
Responsibilities
- Resolve caregivers' IT issues and requests for information technology services.
- Assist with deployment of technical projects and IT service tasks.
- Deliver timely, accurate end-user IT support to Providence caregivers, partners, and customers.
Skills
Education
Tools
Job description
Providence Shared Services, part of Enterprise Information Services in Covenant Medical Center, Lubbock, TX, is seeking an End User Support Technician. The role focuses on resolving caregiver IT issues, fulfilling IT service requests, and supporting technical project deployments on-site in a fast-paced environment.
Requirements include 2 years of technical support experience or related certification, and familiarity with knowledge management tools.
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