Area IT Manager — Lead End-User Operations (Telework Eligible)

Deputy Assistant Secretary for Information and Technology; Durham (NC); Hybrid; USD 131,000 - 171,000; Full time

Job summary

Deputy Assistant Secretary for Information and Technology in the Department of Veterans Affairs seeks an experienced Supervisory IT Specialist (Area Manager) to oversee IT End User Operations, including financial, human capital, and acquisition resources. You will lead strategy development and implementation while mentoring staff and coordinating with management and stakeholders.

The role aligns with NICE work roles for program and product support management, requiring strong leadership,

Qualifications

• Strong leadership and mentoring capabilities.
• Experience directing programs, policies and budgets.
• Excellent communication and collaboration with management and stakeholders.

Responsibilities

• Oversee resource management including financial, human capital, and acquisition resources.
• Lead development and implementation of strategies to manage IT End User Operations.
• Provide direction, leadership and mentoring to subordinate staff and project teams.

Skills

Leadership

Program management

Stakeholder comms

Negotiation

Job description

Deputy Assistant Secretary for Information and Technology in the Department of Veterans Affairs seeks an experienced Supervisory IT Specialist (Area Manager) to oversee IT End User Operations, including financial, human capital, and acquisition resources. You will lead strategy development and implementation while mentoring staff and coordinating with management and stakeholders.

The role aligns with NICE work roles for program and product support management, requiring strong leadership,