End-User IT Support Specialist

U.S. Department of Veterans Affairs; Pueblo (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

U.S. Department of Veterans Affairs in Colorado is seeking an IT Specialist in the Continental - End User Operations, Office of Information and Technology (OI&T).

The role involves a mix of phone support, desk-side assistance, and bench-top diagnostics to resolve customer software and hardware problems in line with established policies. The position emphasizes responsive user support, adherence to procedures, and effective communication with customers and teammates to ensure uninterrupted IT

Job description

U.S. Department of Veterans Affairs in Colorado is seeking an IT Specialist in the Continental - End User Operations, Office of Information and Technology (OI&T).

The role involves a mix of phone support, desk-side assistance, and bench-top diagnostics to resolve customer software and hardware problems in line with established policies. The position emphasizes responsive user support, adherence to procedures, and effective communication with customers and teammates to ensure uninterrupted IT