End-User Desktop Support Specialist

Oracle; Rutland (VT); On-site; USD 24,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee stock purchase plan

Job summary

Oracle in Rutland, VT seeks a hands-on IT Support Specialist to deliver day-to-day end-user hardware and software support for desktops, laptops, and network systems. You will troubleshoot issues, document resolutions, and replace defective equipment in a fast-paced environment.

You will install and configure software, manage OS deployments, and coordinate with teams on upgrades and connectivity. Strong problem-solving and communication help ensure minimal downtime and productive users across the

Qualifications

• Experience in desktop and laptop hardware/software support.
• Familiarity with OS deployments and patching.
• Ability to troubleshoot connectivity and authentication issues.

Responsibilities

• Resolve incidents and document resolutions.
• Repair or replace defective equipment.
• Install and configure end-user software.
• Coordinate with teams on upgrades and moves.

Skills

End-user support

Troubleshooting

Hardware replacement

OS deployment

Network connectivity

Job description

Oracle in Rutland, VT seeks a hands-on IT Support Specialist to deliver day-to-day end-user hardware and software support for desktops, laptops, and network systems. You will troubleshoot issues, document resolutions, and replace defective equipment in a fast-paced environment.

You will install and configure software, manage OS deployments, and coordinate with teams on upgrades and connectivity. Strong problem-solving and communication help ensure minimal downtime and productive users across the