Entry-Level IT Support Technician — On-Site (Rutland)

Velco; Rutland (VT); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Dog-friendly office

Open office environment

On-site work environment

Job summary

Velco in Rutland, Vermont, is seeking an entry-level IT Support Technician to join our Information Technology team. You will help resolve hardware, software, and system issues while delivering friendly, customer-focused service to staff.

The role is on-site, Monday–Friday, with opportunities to learn end-user support, enterprise systems, imaging, and process improvements in a mission-driven energy infrastructure environment.

Qualifications

• Associates degree in IT or related field preferred; equivalent experience considered.
• CompTIA A+ or similar IT certifications are highly desirable.

Responsibilities

• Create and manage user accounts in Active Directory with appropriate permissions.
• Image and deploy laptops with consistent software configurations.

Skills

IT support

Service desk

Ticketing systems

Problem solving

Communication

Teamwork

Security awareness

Education

Associates degree in IT

CompTIA A+ certification

Tools

Active Directory

Imaging software

Job description

Velco in Rutland, Vermont, is seeking an entry-level IT Support Technician to join our Information Technology team. You will help resolve hardware, software, and system issues while delivering friendly, customer-focused service to staff.

The role is on-site, Monday–Friday, with opportunities to learn end-user support, enterprise systems, imaging, and process improvements in a mission-driven energy infrastructure environment.