End-to-End Q2C Systems Lead (Salesforce/CPQ)

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New York (NY)

Hybrid

USD 150,000 - 177,000

Full time

14 days+
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Benefits offered by this job

Equity
Learning programs
Quarterly refresh days
Parental leave
MacBook
Wellbeing budget
Medical insurance for you & family

Job summary

Culture Amp is seeking a seasoned Business Systems Leader to own the Q2C lifecycle, architecting and building the core revenue platform across Salesforce, DealHub CPQ, and DocuSign CLM. You’ll partner with Deal Desk, Finance, and Legal to ensure scalable, high‑impact solutions that meet business needs.

You’ll design complex solutions end‑to‑end, implement critical components, and mentor the GTM Systems team while maintaining a focus on speed and long‑term scalability.

Qualifications

  • Progressive experience as a Solutions Architect or senior systems role in a fast-paced SaaS environment with subscription revenue.
  • Deep hands-on expertise across Quote-to-Cash lifecycle including Deal Desk, Finance, and Legal.
  • Strong ownership mindset with demonstrated architecture and execution on CPQ/CLM programs.
  • Hands-on Salesforce development experience and knowledge of DealHub CPQ and DocuSign CLM.

Responsibilities

  • Own Q2C solutions end to end; design integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and downstream systems like NetSuite and data warehouse.
  • Lead hands-on implementation of the most complex Q2C workstreams, not just hand off to developers.
  • Be the primary technical partner for Deal Desk, Finance, P&P, and Legal; translate business problems into scalable designs.
  • Drive the Q2C roadmap with stakeholders; define problems, plan, and deliver across multi-quarter programs.
  • Eliminate technical debt by enforcing design standards and remediating debt across the Q2C stack.
  • Maintain and scale integrations with downstream teams; represent GTM Systems in architecture conversations.
  • Produce documentation: data flows, solution designs, runbooks, and how-to guides for operability.
  • Mentor teammates on Q2C best practices and contribute to the technical growth of GTM Systems.

Skills

Solutions Architect
Lead Business Systems Analyst
SaaS
CPQ
CLM
Salesforce development
DealHub CPQ
DocuSign CLM
NetSuite integration

Education

Salesforce certifications

Tools

Salesforce
DealHub CPQ
DocuSign CLM
NetSuite
CPQ systems

Job description

Culture Amp is seeking a seasoned Business Systems Leader to own the Q2C lifecycle, architecting and building the core revenue platform across Salesforce, DealHub CPQ, and DocuSign CLM. You’ll partner with Deal Desk, Finance, and Legal to ensure scalable, high‑impact solutions that meet business needs.

You’ll design complex solutions end‑to‑end, implement critical components, and mentor the GTM Systems team while maintaining a focus on speed and long‑term scalability.

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