Q2C Systems Architect — Salesforce, CPQ & CLM

Culture Amp; New York (NY); Hybrid; USD 150,000 - 177,000; Full time

Benefits offered by this job

Equity through Employee Share Option

Learning programs and coaching

Quarterly refresh days

Extended end-of-year break

MacBook and home workspace budget

Annual social impact days

Medical insurance (US/UK)

Job summary

Culture Amp is seeking a seasoned Business Systems Lead to own the Q2C stack end to end, including Salesforce, DealHub CPQ and DocuSign CLM. You will design scalable solutions, partner with Deal Desk and Finance, and drive the roadmap while reducing technical debt.

You will mentor the GTM Systems team and ensure seamless integrations with downstream systems, data warehouse, and NetSuite. This is a high-impact role in a fast-paced SaaS environment.

Qualifications

• 5+ years in senior business systems roles within enterprise SaaS or similar
• Deep hands-on experience across Quote-to-Cash lifecycle and related stakeholders
• Proven ownership of architecture and execution for CPQ, CLM, and billing programs
• Hands-on Salesforce development experience and CPQ/CLM tool familiarity
• Ability to balance speed with long-term architectural scalability

Responsibilities

• Own Q2C solutions end to end across Salesforce, DealHub CPQ, DocuSign CLM and downstream systems
• Lead hands-on implementation of complex Q2C workstreams
• Partner with Deal Desk, Finance, Pricing & Packaging and Legal to translate needs into scalable designs
• Drive Q2C roadmap with stakeholders and deliver post-launch value
• Eliminate technical debt and enforce design standards across the org
• Maintain and scale integrations with downstream systems and data warehouse
• Produce clear documentation and runbooks for operability
• Mentor teammates on Q2C best practices and GTM Systems growth

Skills

Salesforce development

DealHub CPQ

DocuSign CLM

Complex CPQ/CLM design

Systems integration

Tools

Salesforce

DealHub CPQ

DocuSign CLM

NetSuite

Job description

Culture Amp is seeking a seasoned Business Systems Lead to own the Q2C stack end to end, including Salesforce, DealHub CPQ and DocuSign CLM. You will design scalable solutions, partner with Deal Desk and Finance, and drive the roadmap while reducing technical debt.

You will mentor the GTM Systems team and ensure seamless integrations with downstream systems, data warehouse, and NetSuite. This is a high-impact role in a fast-paced SaaS environment.