Q2C Systems Architect — Salesforce, CPQ & CLM Lead

Culture Amp; Austin (TX); On-site; USD 150,000 - 177,000; Full time

Benefits offered by this job

Equity

Healthcare

MacBook

Home workspace budget

Wellbeing stipend

Learning programs

Parental leave

Job summary

Culture Amp is seeking an experienced architect to own the Quote-to-Cash (Q2C) stack end-to-end, shaping technical solutions across Salesforce, DealHub CPQ, DocuSign CLM, and downstream systems. You will lead complex CPQ/CLM initiatives, collaborating with Deal Desk, Finance, P&P, and Legal to deliver scalable, reliable outcomes.

You will translate business needs into robust system designs, drive the Q2C roadmap, manage technical debt, and mentor team members to raise the GTM Systems function's

Qualifications

• 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or similar senior systems role in a fast-paced enterprise SaaS environment with subscription revenue.
• Deep, hands-on expertise across the Quote-to-Cash lifecycle, including Deal Desk, Finance, P&P, and Legal requirements.
• Strong ownership mindset with a track record of architecture and execution on complex CPQ, CLM, and billing programs—designing solutions, building high-complexity components, and delivering outcomes.
• Hands-on experience with Salesforce development.
• Direct experience implementing or operating DealHub CPQ and DocuSign CLM (or comparable tools) in a subscription-management context.
• Ability to balance speed with long-term scalability and maintain design integrity under pressure.
• Excellent communication skills to explain technical solutions and trade-offs to non-technical colleagues and earn trust as a thought partner.
• Salesforce Admin, Advanced Admin, and Platform App Builder certifications, with progress toward additional advanced certifications (e.g., Salesforce Application Architect, CPQ Specialist).

Responsibilities

• Own Q2C solutions end to end. Design the technical solution and integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with downstream systems like NetSuite and the data warehouse.
• Lead hands-on implementation of the most complex Q2C workstreams; contribute directly in design, Apex, Flow, or configuration.
• Be the primary technical partner for Deal Desk, Finance, P&P, and Legal—translate business problems into scalable system designs and reliable delivery commitments.
• Drive the Q2C roadmap with stakeholders, define problems, create detailed plans, and deliver through to post-launch success across multi-quarter programs.
• Identify and remediate technical debt in Q2C transformations and enforce design standards to prevent new debt.
• Maintain and scale integrations with downstream teams; serve as the GTM Systems voice in cross-team architecture conversations.
• Produce clear documentation—data flows, solution designs, runbooks, and how-to guides for operability by the broader team.
• Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.

Skills

Solutions Architect

Lead Business Systems Analyst

Salesforce development

DealHub CPQ

DocuSign CLM

CPQ/CLM integration

Data integration

Communication skills

Tools

Salesforce

DealHub CPQ

DocuSign CLM

NetSuite

Snowflake/BigQuery

Job description

Culture Amp is seeking an experienced architect to own the Quote-to-Cash (Q2C) stack end-to-end, shaping technical solutions across Salesforce, DealHub CPQ, DocuSign CLM, and downstream systems. You will lead complex CPQ/CLM initiatives, collaborating with Deal Desk, Finance, P&P, and Legal to deliver scalable, reliable outcomes.

You will translate business needs into robust system designs, drive the Q2C roadmap, manage technical debt, and mentor team members to raise the GTM Systems function's