EMS Dispatcher: Critical Care Communications Pro

Northwest Ambulance; Everett (WA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match (up to 5%)

Paid time off

Job summary

Northwest Ambulance Dispatcher position centers on coordinating between crews, healthcare partners, patients, and the communities served. The role demands quick thinking, calmness under pressure, and precise information relay in a fast-paced environment.

You will assess caller data, dispatch transports, and manage multi-line communications while upholding protocols and maintaining detailed records. Training is provided; professionalism and teamwork are essential.

Qualifications

• High school diploma or equivalent required.
• Experience with dispatch software preferred.
• Excellent communication and multitasking skills.

Responsibilities

• Assess caller information and formulate an action plan.
• Schedule and dispatch medical transports and field crews.
• Evaluate call information to determine units and level of care.
• Convey information to field crews quickly and accurately.
• Operate multi-line phone systems and computer dispatch software.
• Maintain accurate call logs and patient information.

Skills

Strong communicator

Quick thinker

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Tools

Logis

New World

Job description

Northwest Ambulance Dispatcher position centers on coordinating between crews, healthcare partners, patients, and the communities served. The role demands quick thinking, calmness under pressure, and precise information relay in a fast-paced environment.

You will assess caller data, dispatch transports, and manage multi-line communications while upholding protocols and maintaining detailed records. Training is provided; professionalism and teamwork are essential.