EMS Dispatcher: 24/7 Critical Care Coordination

Emergency Telecommunicator Services; Town of Big Falls (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Big Falls is seeking skilled Emergency Medical Dispatchers to support urgent medical calls. The role involves confirming locations, gathering incident details, and assigning priorities while following approved protocols.

Candidates should have a high school diploma or equivalent; CPR certification may be required. Training or certification pathways are determined by the hiring agency and may include sponsored programs.

Qualifications

• High school diploma or recognized equivalent. CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

CPR certification

Job description

Emergency Telecommunicator Services in Big Falls is seeking skilled Emergency Medical Dispatchers to support urgent medical calls. The role involves confirming locations, gathering incident details, and assigning priorities while following approved protocols.

Candidates should have a high school diploma or equivalent; CPR certification may be required. Training or certification pathways are determined by the hiring agency and may include sponsored programs.