EMS Dispatcher - Critical, Life-Saving Coordination

Emergency Telecommunicator Services; Vici (OK); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources while following approved protocols. Excellent communication and quick decision-making are essential.

Role involves continuous operations, potential overnight shifts, and adherence to medical dispatch oversight. Training may be sponsored; CPR/EMD credentials are preferred but not always required, depending on vacancy specifics.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Questioning

Multitasking

Decision making

Education

High school diploma or equivalent

EMD certification/CPR training

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources while following approved protocols. Excellent communication and quick decision-making are essential.

Role involves continuous operations, potential overnight shifts, and adherence to medical dispatch oversight. Training may be sponsored; CPR/EMD credentials are preferred but not always required, depending on vacancy specifics.