EMS Dispatcher - 24/7 Critical Care Call Center

County Emergency Communications; Port Ludlow (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Port Ludlow, WA seeks Emergency Medical Dispatchers to gather patient and incident data, establish priorities, and coordinate EMS resources using approved systems.

Responsibilities include receiving medical calls, confirming location and contact details, asking approved questions, issuing protocol-based instructions, coordinating ambulance resources, and documenting call processing.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Port Ludlow, WA seeks Emergency Medical Dispatchers to gather patient and incident data, establish priorities, and coordinate EMS resources using approved systems.

Responsibilities include receiving medical calls, confirming location and contact details, asking approved questions, issuing protocol-based instructions, coordinating ambulance resources, and documenting call processing.