Emergency Medical Dispatcher — Critical-Care Console Role

Emergency Telecommunicator Services; Waverly (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified individuals to handle emergency medical communications and dispatch. The role involves receiving calls, confirming locations, and providing protocol-based instructions while coordinating ambulance resources as needed.

Candidates should have a high school diploma or equivalent, CPR certification, and may need EMT or paramedic credentials depending on the vacancy. Overtime and rotating schedules may apply in this fast-paced environment.

Qualifications

• High school diploma or equivalent is required or accepted.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Job description

Emergency Telecommunicator Services is seeking qualified individuals to handle emergency medical communications and dispatch. The role involves receiving calls, confirming locations, and providing protocol-based instructions while coordinating ambulance resources as needed.

Candidates should have a high school diploma or equivalent, CPR certification, and may need EMT or paramedic credentials depending on the vacancy. Overtime and rotating schedules may apply in this fast-paced environment.