EMS Dispatcher: Critical 24/7 Medical Communications

County Emergency Communications; Granville (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

County Emergency Communications in Granville, IL seeks an Emergency Medical Dispatcher to join a state-certified EMS coordination team. The role involves receiving calls, confirming locations, determining priority, and coordinating ambulance resources under approved protocols.

Requirements include a high school diploma or equivalent; CPR and EMT/paramedic credentials may be required depending on the vacancy. Applicants should be prepared for overnight shifts and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required or encouraged.
• EMD certification before appointment may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

County Emergency Communications in Granville, IL seeks an Emergency Medical Dispatcher to join a state-certified EMS coordination team. The role involves receiving calls, confirming locations, determining priority, and coordinating ambulance resources under approved protocols.

Requirements include a high school diploma or equivalent; CPR and EMT/paramedic credentials may be required depending on the vacancy. Applicants should be prepared for overnight shifts and overtime as needed.