EMS Dispatcher: 24/7 Critical Care Coordination

County Emergency Communications; Smithshire (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Smithshire, IL seeks Emergency Medical Dispatchers to handle urgent calls and coordinate EMS resources. You will gather patient data, establish priorities, and provide protocol-based instructions under oversight.

Roles may include overnight and weekend shifts as part of continuous operations. Requirements include a high school diploma or equivalent, CPR, and possible EMS certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMS Dispatch certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Clear communication

Multitasking

Emergency call handling

Education

High school diploma or equivalent

CPR certification

Job description

County Emergency Communications in Smithshire, IL seeks Emergency Medical Dispatchers to handle urgent calls and coordinate EMS resources. You will gather patient data, establish priorities, and provide protocol-based instructions under oversight.

Roles may include overnight and weekend shifts as part of continuous operations. Requirements include a high school diploma or equivalent, CPR, and possible EMS certification.