Emergency Medical Dispatcher - 24/7 Crisis Communications

County Emergency Communications; Granville (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Shift premiums

Job summary

County Emergency Communications in Granville, WV seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient data, confirm locations, and determine response priorities using approved dispatch protocols.

Responsibilities include instructing callers, coordinating ambulance resources, and documenting calls for quality review. Eligible applicants may have CPR and EMD certifications; training opportunities are available within the agency.

Qualifications

• High school diploma or recognized equivalent.
• EMD certification may be required before appointment.
• CPR certification and related coursework may be required.

Responsibilities

• Receive calls involving illness, injury and medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Prioritization

Protocol adherence

Communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

EMS dispatch system

Job description

County Emergency Communications in Granville, WV seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient data, confirm locations, and determine response priorities using approved dispatch protocols.

Responsibilities include instructing callers, coordinating ambulance resources, and documenting calls for quality review. Eligible applicants may have CPR and EMD certifications; training opportunities are available within the agency.