EMS Dispatcher — 24/7 Critical Medical Communications

County Emergency Communications; Grassy Creek (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

County Emergency Communications in Grassy Creek, NC seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, confirm locations, and coordinate ambulance resources under approved protocols.

Eligibility may include a high school diploma, EMD certification, CPR, and related coursework. Overnight shifts, weekends, and overtime may be required depending on staffing and assignments.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and coursework may be required; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality reviews

Skills

Active listening

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Grassy Creek, NC seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, confirm locations, and coordinate ambulance resources under approved protocols.

Eligibility may include a high school diploma, EMD certification, CPR, and related coursework. Overnight shifts, weekends, and overtime may be required depending on staffing and assignments.