EMS Dispatcher - 24/7 Critical Response

County Emergency Communications; Springfield (IL); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Certification support

Résumé du poste

County Emergency Communications in Springfield, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather details, and determine response priorities according to approved protocols. Responsibilities include instructing callers, coordinating ambulance resources, and documenting calls for quality review.

Candidates typically need a high school diploma, CPR certification, and may require EMD certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Active listening

Communication

Call handling

Formation

High school diploma

EMD certification (preferred)

Description du poste

County Emergency Communications in Springfield, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather details, and determine response priorities according to approved protocols. Responsibilities include instructing callers, coordinating ambulance resources, and documenting calls for quality review.

Candidates typically need a high school diploma, CPR certification, and may require EMD certification.