Emergency Medical Dispatcher - 24/7 Critical Response

County Emergency Communications; Whittington (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Whittington, IL invites applications for Emergency Medical Dispatcher roles. You will handle urgent medical calls, confirm locations, and follow protocol-driven instructions to guide responders.

Responsibilities include prioritizing calls, coordinating ambulance resources, and documenting interactions while maintaining CPR certifications as required.

Qualifications

• High school diploma commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Job description

County Emergency Communications in Whittington, IL invites applications for Emergency Medical Dispatcher roles. You will handle urgent medical calls, confirm locations, and follow protocol-driven instructions to guide responders.

Responsibilities include prioritizing calls, coordinating ambulance resources, and documenting interactions while maintaining CPR certifications as required.