EMS Dispatcher – 24/7 Critical Care Communications

Emergency Telecommunicator Services; Fairmount (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Fairmount, IL is seeking dedicated Emergency Medical Dispatchers to assist during medical emergencies. You will gather patient data, confirm locations and contact numbers, establish response priorities, and coordinate ambulance resources with agency protocols.

Depending on training and certification, you may provide approved pre-arrival instructions and work within established dispatch protocols under medical oversight.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification and EMS dispatch-specific training may be required or provided.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Fairmount, IL is seeking dedicated Emergency Medical Dispatchers to assist during medical emergencies. You will gather patient data, confirm locations and contact numbers, establish response priorities, and coordinate ambulance resources with agency protocols.

Depending on training and certification, you may provide approved pre-arrival instructions and work within established dispatch protocols under medical oversight.