EMS Dispatcher - Critical 24/7 Emergency Communications

County Emergency Communications; Delton (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for the Delton, MI area. You will receive and process medical calls, gather patient information, establish response priorities, and coordinate EMS resources following approved dispatch protocols.

Depending on training and assignment, you may provide pre-arrival instructions, maintain careful call documentation, and participate in quality-review activities while working within a continuous operations environment that may

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for the Delton, MI area. You will receive and process medical calls, gather patient information, establish response priorities, and coordinate EMS resources following approved dispatch protocols.

Depending on training and assignment, you may provide pre-arrival instructions, maintain careful call documentation, and participate in quality-review activities while working within a continuous operations environment that may