Emergency Medical Dispatcher - 24/7 Critical Care Dispatch

County Emergency Communications; Manistique (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Michigan is seeking an Emergency Dispatcher to handle high-priority medical calls from a centralized console. You will verify patient location, gather essential details, determine dispatch priority, and coordinate ambulance resources when assigned.

Applicants should have a high school diploma or equivalent; CPR certification may be required and EMS credentials are not universally required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or Equivalent

Job description

County Emergency Communications in Michigan is seeking an Emergency Dispatcher to handle high-priority medical calls from a centralized console. You will verify patient location, gather essential details, determine dispatch priority, and coordinate ambulance resources when assigned.

Applicants should have a high school diploma or equivalent; CPR certification may be required and EMS credentials are not universally required.