Emergency Medical Dispatcher — 24/7 Critical Support

County Emergency Communications; Tittabawassee Township (MI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Freeland, MI is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish priorities, and assist with coordinating EMS resources on an ongoing basis.

Responsibilities include receiving calls, providing protocol-based instructions, and relaying critical information to responders. Training, certification, and ongoing oversight determine exact duties and shift patterns.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Freeland, MI is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish priorities, and assist with coordinating EMS resources on an ongoing basis.

Responsibilities include receiving calls, providing protocol-based instructions, and relaying critical information to responders. Training, certification, and ongoing oversight determine exact duties and shift patterns.