Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch & Training

County Emergency Communications; Paradise (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Paradise, MI seeks Emergency Medical Dispatchers to handle urgent medical calls with accuracy and calm under pressure. You will gather patient data, confirm locations, and set response priorities while coordinating with responders and adhering to dispatch protocols.

The role emphasizes rapid decision making, clear communication, and documentation, with potential overnight or rotating shifts depending on the agency and schedule.

Qualifications

• High school diploma or equivalent.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Decision making

Stress management

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Paradise, MI seeks Emergency Medical Dispatchers to handle urgent medical calls with accuracy and calm under pressure. You will gather patient data, confirm locations, and set response priorities while coordinating with responders and adhering to dispatch protocols.

The role emphasizes rapid decision making, clear communication, and documentation, with potential overnight or rotating shifts depending on the agency and schedule.