Emergency Medical Dispatcher - 24/7 Critical Care Calls

Emergency Telecommunicator Services; Haslett (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to join our Haslett operation. You will gather patient and incident details, determine priorities, and coordinate EMS resources in a high-stakes environment.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying information to responders. A strong commitment to protocol, accuracy, and teamwork is essential for this role at our Michigan facility.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification preferred or required before appointment (check vacancy).
• CPR certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority per dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Relay information to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication

Documentation

Education

High school diploma

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to join our Haslett operation. You will gather patient and incident details, determine priorities, and coordinate EMS resources in a high-stakes environment.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying information to responders. A strong commitment to protocol, accuracy, and teamwork is essential for this role at our Michigan facility.