EMS Dispatcher – 24/7 Critical Care Communications

County Emergency Communications; Free Soil (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Free Soil, Michigan, is seeking Emergency Medical Dispatchers to handle calls for urgent medical assistance and coordinate resource response. Duties include confirming locations, prioritizing responses, and providing protocol-based guidance to field responders.

Certification in Emergency Medical Dispatch and CPR may be required; training or sponsorship may be available. Extended shifts, nights, weekends, and overtime may apply depending on assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Free Soil, Michigan, is seeking Emergency Medical Dispatchers to handle calls for urgent medical assistance and coordinate resource response. Duties include confirming locations, prioritizing responses, and providing protocol-based guidance to field responders.

Certification in Emergency Medical Dispatch and CPR may be required; training or sponsorship may be available. Extended shifts, nights, weekends, and overtime may apply depending on assignment.