Emergency Medical Dispatcher — 24/7 Critical Support Role

County Emergency Communications; Dearborn (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Dearborn, MI is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access details, and determine response priorities using approved protocols. The role involves coordinating ambulance resources and providing instructions within current qualifications.

Applicants may need a high school diploma, CPR certification, and possibly EMS dispatcher credentials.

Qualifications

• High school diploma or recognized equivalent required or preferred.
• Emergency Medical Dispatcher certification may be required or sponsored by the vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

EMS dispatch

Education

High school diploma

Job description

County Emergency Communications in Dearborn, MI is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access details, and determine response priorities using approved protocols. The role involves coordinating ambulance resources and providing instructions within current qualifications.

Applicants may need a high school diploma, CPR certification, and possibly EMS dispatcher credentials.