EMS Dispatch Specialist — 24/7 Critical Care Coordination

911 Emergency Communications; Saybrook (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

911 Emergency Communications in Saybrook, IL is seeking Emergency Medical Dispatchers to support civilian and responder teams. The role focuses on gathering patient information, establishing priorities, and coordinating emergency medical resources via an approved system.

Responsibilities include receiving medical calls, confirming details, applying approved questions, and relaying critical information to responders while following established protocols and oversight requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the dispatcher system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene details to responders.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Saybrook, IL is seeking Emergency Medical Dispatchers to support civilian and responder teams. The role focuses on gathering patient information, establishing priorities, and coordinating emergency medical resources via an approved system.

Responsibilities include receiving medical calls, confirming details, applying approved questions, and relaying critical information to responders while following established protocols and oversight requirements.